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Personal data protection

Compliance with Law 21.719 so that your company processes customer, employee and third-party data on clear lawful bases, with proportionate security and documented evidence of compliance.

A new regime, with an authority that enforces it

Law 21.719 replaces the regime of Law 19.628 and brings Chile closer to European data protection standards. It creates the Personal Data Protection Agency, expands data subject rights and sets up a system of infringements and fines.

1 December 2026. The regime becomes fully effective on that date. Bringing a mid-sized organisation into compliance takes months, not weeks.

  1. Lawful bases

    All processing must rely on consent or another legal basis: contract, legal obligation, legitimate interest or others provided by law.

  2. Expanded rights

    Access, rectification, erasure, objection, portability and blocking, plus safeguards against automated decisions.

  3. Accountability

    Complying is not enough: it must be demonstrable through records, policies and documented measures.

  4. Security and breaches

    Technical and organisational measures proportionate to risk, and a duty to report security breaches.

What a company needs to have in place

Our service

Staged compliance with concrete deliverables, prioritised by risk.

  1. Assessment

    Processing audit

    • Mapping of databases and data flows
    • Records of processing activities
    • Lawful basis analysis
    • Identification of sensitive data
    • Gap report against Law 21.719
  2. Implementation

    Regulatory alignment

    • Internal and external privacy policies
    • Processor clauses and agreements
    • Data subject rights procedure
    • Security breach protocol
    • Training for teams handling data
  3. Ongoing

    DPO and monitoring

    • Outsourced data protection officer
    • Updates to records and policies
    • Impact assessments for new projects
    • Responses to Agency requests
    • Artificial intelligence and data use

Infringements and fines

The law classifies infringements by severity. Sanctions are also entered in a national register, with the resulting reputational impact. UTM is the Chilean monthly tax unit.

Minor infringements
5,000 UTM
Serious infringements
10,000 UTM
Very serious infringements
20,000 UTM

Maximum amounts per infringement. In cases of repeat offences, the law allows higher fines, which for larger companies may be calculated on their annual revenue.

Frequently asked questions

When does Law 21.719 take effect?

Law 21.719 was published on 13 December 2024 and its regime becomes fully effective on 1 December 2026. From that date the Personal Data Protection Agency can inspect and impose sanctions.

Does the law apply to small businesses?

Yes. It applies to any person or organisation that processes personal data, regardless of size. Proportionality allows measures to be scaled to the size and risk of the processing, but the core obligations apply to everyone.

Is it mandatory to appoint a data protection officer?

Generally not, but the officer is part of the infringement prevention model that the law allows companies to adopt and certify, which may weigh favourably in sanctioning proceedings.

We already comply with the GDPR. Is that enough?

It is a strong starting point, as Law 21.719 follows many European principles, but it has its own rules on lawful bases, data subject response times, breach reporting, international transfers and sanctions. A targeted gap analysis avoids duplicating work.

What happens if the company suffers a data breach?

The law requires security breaches affecting personal data to be reported to the Agency and, in certain cases, to the data subjects. Having a response protocol in place beforehand reduces both the harm and the sanctioning risk.

Complying with Law 21.719 is a process. Start by knowing where you stand.

An initial assessment shows what is urgent, what can wait and what it will cost to comply. Let's talk.

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